At NovaDentix, we respect your privacy and are committed to protecting the personal and medical-related information you share with us through novadentix.com. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or purchase our clear aligner products and services.

Information We Collect

We collect information to provide you with tailored clear aligner treatments and a smooth website experience:

• Personal Details:

Name, email address, shipping address, billing address, and phone number.

• Assessment & Dental Data:

Photos, dental impressions, 3D scans, or health questionnaire responses submitted during your smile evaluation.

• Financial Information:

Payment card details (processed securely via encrypted third-party payment gateways; NovaDentix does not store raw credit card credentials).

• Technical Data:

IP address, browser type, device information, and browsing activity collected via cookies and analytical tools.

How We Use Your Information

We use your information strictly for legitimate business and treatment purposes, including:

• Evaluating your candidacy for clear aligners.

• Custom-manufacturing and shipping your personalized aligner kits.

• Processing payments and sending order confirmations and updates.

• Providing ongoing customer support throughout your treatment.

• Improving website functionality, user experience, and product offerings.

• Sending promotional communications and updates (only with your explicit consent).

Data Protection and Security

We implement strict industry-standard technical, organizational, and physical security measures to protect your personal and health-related data against unauthorized access, loss, alteration, or disclosure. All data transmissions are encrypted using SSL (Secure Sockets Layer) technology.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted third-party service providers who assist us in operating our business, such as:

• Dental partners and laboratories responsible for custom aligner manufacturing and review.

• Logistics and shipping carriers to deliver your treatment kits.

• Secure payment gateway providers.

• Legal authorities when required by applicable laws, regulations, or court orders.

Cookies and Tracking Technologies

NovaDentix uses cookies and similar tracking tools to analyze traffic, remember user preferences, and optimize your browsing experience. You can adjust your browser settings to decline cookies at any time, though some website features may not function as intended.

Your Data Rights

Depending on your jurisdiction, you have the right to:

• Access, update, or request the deletion of your personal information.

• Opt out of marketing communications at any time by clicking “Unsubscribe” in our emails.

• Request details on how your health and personal data are being processed.

To exercise any of these rights, please contact us at support@novadentix.com.

Third-Party Links

Our website may contain links to external third-party websites. NovaDentix is not responsible for the privacy practices or content of external sites.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business developments. Updates will be posted on this page with an updated “Effective Date.”

Contact Us Regarding Privacy

If you have questions or concerns regarding our Privacy Policy or data handling practices, please contact:

NovaDentix Privacy Team

Email: support@novadentix.com

Website: www.novadentix.com